Office Options Current Response Time Current response time: May 2012 3.74 hrs : Find out more about our Remote Management here

Maintenance and Repairs

We operate our Service Department from two sites, Dudley and Northampton, and provide a service to our customers which, we believe, is second to none. All the engineers at The Office Options Group are highly trained professionals who will provide a prompt and polite service whenever you need them.

Some of our benefits include:

  • Guaranteed breakdown response times.
  • All our engineers are fully accredited by the manufacturer.
  • We assist in all Installations and relocation of equipment.
  • Network Installation, Training & Technical Support.
  • Preventative Maintenance.
  • Loan machines are available should your machine be non-functional for more than 72 hours.
  • Use of genuine parts and toners.

All of this and more is standard practice at The Office Options Group.

For details on bespoke maintenance agreements please use the contact provided.

I wanted to inform you of how happy we have been with the new equipment and the high levels of back service you have provided us so far.

The Gateway School